Unfortunately, as you can read in our general terms and conditions ‘’Exertion of right of withdrawal by the consumer and associated costs’’ it is not possible to cancel a download if the product is already download and the installation has started: https://www.surfspot.nl/algemene-voorwaarden. You may have to select the English flag in the upper right corner to read the terms in English.
These general terms and conditions are part of the terms of use that are set up for SURFspot. By placing your order you agree with the general terms and conditions of SURFspot.