Please note: Due to a backlog at the supplier's returns department, it may take longer than usual to receive your return label and have your return processed. We apologize for the inconvenience and thank you for your patience.
After we receive your return, the supplier will need approximately 5 business days to process it. Once we receive confirmation from the supplier, we will refund the purchase amount. You will receive a confirmation email from us. The refund may take up to 5 business days to process.
If you haven’t heard from us after 5 business days, it likely means we haven’t received confirmation from the supplier yet. Feel free to contact us, and we’ll follow up on your behalf.