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Payments and refunds
SURFspot Customer service
Payments and refunds
Payment methods
Which methods can I use to pay?
Refunds
How soon will I be refunded after returning my product?
Invoice
Where can I find my invoice?
Can I pay an invoice in installments?
Is it possible to order on the account?
Where can I find my VAT number?
How can I change an invoice?
Credits
Pay with credits
Where do I find my available credits?
How do I activate my credits?
Can I activate my credits retroactively?
Am I entitled to use the remaining credits on my account when I no longer work for the educational institution?