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Parallels Desktop lets you run Windows 11 in a virtual machine on a Mac. The Parallels licence only covers the virtualisation software. To activate Windows 11, you also need a separate valid Windows licence with a 25-character product key.

Before you start

  • Check that your Mac meets the system requirements for Parallels Desktop 26.
  • Find the Parallels download and licence code under Orders in your SURFspot account.
  • Make sure you know the administrator password for your Mac.
  • Make sure you have sufficient free disk space and a stable internet connection.
  • Have a separate valid Windows 11 product key available if you want to activate Windows immediately.

Install Parallels Desktop 26

  1. Sign in to SURFspot, open Orders and download Parallels Desktop 26.
  2. Open the downloaded file.
  3. Double-click the Parallels icon to start installation.
  4. Select Open when macOS asks whether you want to open the application.
  5. Read the licence agreement and select Accept.
  6. Enter the administrator password for your Mac and select OK.
  7. Grant the requested macOS permissions. Read the explanation if you want to know why access is required.
  8. Select Finish when the permissions have been configured.

Install Windows 11

  1. Allow Parallels to download Windows 11. This may take some time.
  2. Select Continue when installation is complete.
  3. Read the Windows licence agreement and select Accept.
  4. Wait until Parallels confirms that the virtual machine has been configured.

Activate Parallels

  1. Create a Parallels account or select I have a password to sign in to an existing account.
  2. Enter the Parallels licence code from your SURFspot order.
  3. Select Activate and wait for confirmation that Parallels is activated.

Activate Windows 11

  1. In Windows, open the Start menu and go to Settings.
  2. Go to System and open Activation or Activate Now.
  3. Select Change product key.
  4. Enter the 25-character Windows product key and select Next.
  5. Confirm activation and allow Windows to perform any required updates.
  6. Under Activation, check that Windows is shown as activated.

Installation or activation does not work

Check which code is being requested: the Parallels code activates Parallels Desktop and the Windows code activates Windows 11. The codes are not interchangeable. Take a screenshot of the complete error message and contact us with your order number, Mac model, macOS version and the stage at which the issue occurs.

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