Unfortunately, it is not possible to cancel, return, or exchange software.
During your purchase, you accepted the following conditions: "I consent to the immediate delivery of the (cloud) service(s). My right to withdraw from the purchase is waived (see Article 10 of the General Terms and Conditions)."
In addition, in the event of a download, we cannot verify whether the product has been put into use or will be used in the future.
You can find more information in the terms and conditions.