Unfortunately, it is not possible to cancel, return, or exchange a software order.
During your purchase, you accepted the following terms, indicating that you waive your right of withdrawal:
"I approve the direct delivery of the (cloud) service(s). I waive my right to cancel the purchase (as stated in article 10 of the General Terms and Conditions)."
You can find our general terms and conditions here: https://www.surfspot.nl/algemene-voorwaarden
Because installation details are delivered immediately upon purchase of software, your right of withdrawal expires at the time of purchase. Additionally, we are unable to verify whether the product has already been used or may be used in the future. We therefore hope you understand that it is not possible to cancel or change the order.