Why has SURFspot stopped hardware sales?
The competitive hardware market no longer allows SURFspot to offer the educational discounts that SURF aims to provide to students and staff. That’s why SURFspot is shifting its focus to areas where we can make more impact, such as software and digital services.
Will I still have a warranty on my hardware?
Yes, you can still contact SURFspot for warranty support after 1 July 2025. The warranty terms remain unchanged.
Can I still order software from SURFspot?
Yes, you can continue to order software from SURFspot.
Where can I go with questions?
SURFspot’s customer service remains available for your questions. For the frequently asked questions, our Answer Bot Stella is available 24/7. Just click the chat icon at the bottom right of the page. Still need help? During our opening hours (Monday to Friday, 09:00–17:00), a team member is available in the chat. You can also email us using the contact form. We’ll get back to you as soon as possible, and always within two working days.