The message “This email address is already in use under another account” means that the address is already linked to another SURFspot account, for example from a previous study programme or employer. One email address cannot be linked to multiple SURFspot accounts at the same time.
Ask us to release the existing email address
Please contact our customer service so we can release your email address.
Use another email address
Use an email address that is not yet linked to a SURFspot account.