Order and payments

Ordering

• My email address is already used by another SURFspot account. What can I do?
• Can I place an order from outside the Netherlands?
• I cannot complete my order. What can I do?

Payment

• Which payment methods can I use?
• How do I use a discount code or voucher code?

Invoices

• Where can I find my invoice?
• Can I pay by invoice or in instalments?
• Why is there no VAT number on my SURFspot invoice?
• Can the details on my invoice be changed?
• How can I request my invoice if I can no longer sign in to SURFspot?

Delivery and order status

• Where is my software order?