How do I re-install Microsoft 365 Personal?

You can reinstall Microsoft 365 Personal through the Microsoft account to which you linked the licence during the first installation.

Reinstall Microsoft 365 Personal

1. If necessary, remove the current Microsoft 365 installation from your device.
2. Go to office.com/myaccount and sign in with the Microsoft account used for the first activation.
3. Open “Services & subscriptions” and find Microsoft 365 Personal.
4. Select “Install Microsoft 365” and complete the installation.
5. Open a Microsoft 365 app and sign in with the same Microsoft account to activate the licence.

Microsoft 365 is not listed in your account

Check that you are signed in to the correct Microsoft account. Try other personal email addresses you may have used for the first activation. SURFspot cannot see which Microsoft account is linked to the licence.