When you sign in to the SketchUp desktop application, SketchUp opens the sign-in page in your default browser. If Launch Browser Again does not respond, try the solutions below.
Open the browser again
- Completely close SketchUp and your browser.
- Restart SketchUp and select Sign In or Launch Browser Again.
- Complete the sign-in process in your browser and return to SketchUp.
Check the default browser
- Set an up-to-date version of Chrome, Edge, Firefox or Safari as your default browser.
- Clear the browser cache and cookies.
- Restart both the browser and SketchUp and try again.
Check the connection
If the problem continues, temporarily disconnect your VPN and try another trusted network. If you use an institutional or company network, ask the network administrator whether a proxy, firewall or security application is blocking SketchUp.