For NordVPN, you first receive a 16-digit voucher code. Redeem it for a 25-digit activation key. Then activate the key in your Nord Account and install the NordVPN app.
Redeem the voucher code
- Open the activation link in your SURFspot order.
- Enter the 16-digit voucher code.
- Copy the 25-digit activation key that appears and temporarily store it in a secure place.
Activate NordVPN
- Go to the Nord Account portal at my.nordaccount.com.
- Sign in with an existing Nord Account or create an account.
- Enter the 25-digit activation key.
- Check that NordVPN and the correct term appear in your account.
Install NordVPN
- Download the official NordVPN app from your Nord Account or your device app store.
- Install and open the app.
- Sign in with the Nord Account on which you activated the key.
The voucher or key does not work
First check that you are not confusing the 16-digit voucher with the 25-digit key. A voucher that has already been redeemed cannot display a new key again.