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For NordVPN, you first receive a 16-digit voucher code. Redeem it for a 25-digit activation key. Then activate the key in your Nord Account and install the NordVPN app.

Redeem the voucher code

  1. Open the activation link in your SURFspot order.
  2. Enter the 16-digit voucher code.
  3. Copy the 25-digit activation key that appears and temporarily store it in a secure place.

Activate NordVPN

  1. Go to the Nord Account portal at my.nordaccount.com.
  2. Sign in with an existing Nord Account or create an account.
  3. Enter the 25-digit activation key.
  4. Check that NordVPN and the correct term appear in your account.

Install NordVPN

  1. Download the official NordVPN app from your Nord Account or your device app store.
  2. Install and open the app.
  3. Sign in with the Nord Account on which you activated the key.

The voucher or key does not work

First check that you are not confusing the 16-digit voucher with the 25-digit key. A voucher that has already been redeemed cannot display a new key again. 

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