Did you not receive the ‘Get Started’ email from Adobe? You can usually access your Adobe membership without this email. The membership is automatically linked to the provided email address after your order.
Check your Adobe account
- First, check your spam folder for an email from Adobe.
- Go to account.adobe.com and log in with the email address you provided during the ordering process.
- When logging in or switching profiles, select ‘SURFspot Operational Console’.
- Check if your Adobe membership is visible in this profile.
Is the membership visible? Then you can use Adobe Creative Cloud and no longer need the welcome email.
Membership not visible
Did you not receive the email and is your membership also not visible in the ‘SURFspot Operational Console’ profile? Then please contact customer service. Mention your order number and the email address you provided during the ordering process.